Marketing Communications Coordinator

Kalamazoo Community Foundation

Position Title: Marketing Communications Coordinator

Reports to: VP, Organizational Effectiveness

Pay Grade D: $21.15 – $25.33

Posting Dates: Applications will be accepted until the position is filled

About KZCF:

KZCF, established in 1925, has the vision of Kalamazoo County being the most equitable place to live, with the mission to mobilize people, resources, and expertise and to advance racial, social, and economic justice. Learn more at kalfound.org.

Core Values:

Center Anti-Racism and Equity Advance Racial Justice Nurture Healing and Love

Cultivate Transformative Relationships Serve the Greater Good

Learn and Grow Embrace Joy

Position Summary:

The Marketing Communications Coordinator plays an integral role in the effectiveness of Marketing Communications by providing communications-specific support as well as general administrative duties. This individual works closely with the Director of Marketing Communications and the Marketing Communications Team to implement and ensure the seamless integration and implementation of marketing communications strategies that accomplish the mission and strategic objectives of the Community Foundation.

Essential Duties & Responsibilities:

Position Functions:

  • Content Creation
    • Write clear, compelling copy for various mediums to support Community Foundation’s marketing and communications strategies (e.g. newsletters, website, info sheets, etc).
    • Provide support in coordinating and implementing the production and timely distribution of Community Foundation’s communications materials (e.g. Annual Report, newsletters, email blasts, etc). Duties may include writing, proofreading, working with vendors/consultants, etc.
    • Provide support in implementing and evaluating the Community Foundation’s marketing communications strategy and ensuring tone/voice are consistent with the organization’s brand.
  • Special Events & Meeting Spaces
    • Provides event coordination support for special events such as, but not limited to, the Community Meeting as well as Community Investment and Donor Relations special events.
    • Manages requests and communications for external meeting space use at the Community Foundation.
    • Assists in developing creative marketing tactics to engage external audiences who reserve meeting spaces at the Community Foundation.
  • Sponsorships
    • Prepares materials for Marketing Officer and Sponsorship Committee to review sponsorships requests in a timely manner.
    • Serves as communications lead for Sponsorship Committee to internal and external stakeholders which includes informing stakeholders (e.g. staff Yammer channel and organization’s requesting sponsorship) of Sponsorship Committee decisions and fulfillment of approved sponsorship requests.
  • Website & Digital Signage
    • Update content on Community Foundation’s websites, ensuring it is accurate and complements other communications strategies.
  • Update and ensure Community Foundation’s digital signage in office lobby area and overall signage experience for external stakeholders is up-to-date and consistent with organization’s brand.
  • Technical/Administrative Support
    • Provides administrative support to MC Team Officers and Director, which includes but not limited to scheduling, vendor invoice processing, compiling quarterly and weekly analytics report, staff headshot coordination, proofreading content drafts, creating surveys, budget preparation, and technical support for productivity and collaboration applications (i.e. Zoom, Traction Tools, etc)
    • Orders approved Community Foundation promotional items for distribution to external stakeholders as requested.
  • Performs special projects as directed by the Director, Marketing Communications.
  • Serves as member of the Reception Team, provides coverage for front desk during lunches and

vacations.

Diversity, Inclusion, Equity, and Anti-Racism:

  • Apply an equitable and anti-racist analysis to all functions to achieve organizational goals.
  • Embrace, support, and integrate Community Foundation philosophies related to diversity, inclusiveness, and anti-racism with a willingness to acknowledge and address other forms of bias.
  • Ability to confront personal, individual, and internal systemic bias with regards to race, age, gender, gender- identity, sexual orientation, ability, etc., which will require sharing and discussing personal identities in relation to the work environment.
  • Ability to work and navigate emotionally taxing conversations related to power, privilege, racism, and oppression on a regular basis.
  • Must have strong emotional intelligence and resiliency skills to lead and/or actively participate in advancing our work relative to racial, social, and economic justice.

Professionalism:

  • Support the mission, vision, and strategic goals, as a part of the Performance Excellence Model of the Community Foundation, to serve both internal and external customers.
  • Follow and support Community Foundation policies and procedures.
  • Evaluate own performance and assumes responsibility for professional development.
  • Embrace philosophy of one actively engaged in lifelong learning.
  • Demonstrate and models Process documentation for clarity and consistency.
  • Maintain current knowledge of all changes affecting area of work.
  • Conduct self in a professional manner and follows and support the core values, commitments, and behaviors.
  • Maintain appropriate professional appearance and confidentiality.

Engagement/Participation:

  • Actively represents KZCF at community-based meetings and events which may require evening and weekend engagement throughout the year
  • Actively participate in meetings, committees, and volunteer opportunities within the organization
  • Apply an anti-racism analysis and engage with others in support of learning ways to advance collective DEI understanding and skills.
  • Participate as a team member utilizing a collaborative style to achieve mutual goals.
  • Provide proactive, creative cross-functional thinking and ideas to enhance services to customers.
  • Demonstrate ability to work effectively with others.

Knowledge, Skills & Abilities:

Required:

  • Bachelor’s degree in communications, marketing, event management or related field, or an equivalent combination of training and relevant work experience.
  • Experience relating to diverse groups of people and professionals in a variety of fields, such as not- for-profit.
  • Be able to communicate clearly and effectively, both verbally and in writing.
  • Strong time-management and organizational skills.
  • Proven professional with 2 or more years of experience in the following areas:
    • Administrative support
    • Corporate communications
    • Journalism
    • Marketing
  • Ability to bring focus and clarity to issues and identify accompanying solutions
  • Complex problem-solving abilities
  • Knowledge/understanding of computers including general business software such as Microsoft Office Suite.

Preferred:

  • Some knowledge of Canva or similar graphic design software.
  • Some knowledge of project management software such as Basecamp, Asana, etc.
  • Portfolio of applicable communications work from current or past employment (i.e. press releases, social media posts, articles, etc)

Location Requirements:

  • The Kalamazoo Community Foundation’s employee health and safety is a top priority. With the COVID-19 pandemic still a consideration to public health, Foundation employees may work remote or hybrid schedules with approval from their supervisor. Please note the remote work policy is in effect due to the COVID-19 pandemic and will be reviewed when public health guidelines or business needs change.

Physical/Mental Requirements:

  • While working virtually, must ensure remote environment has consistent access to high-speed internet, generally free from distractions.
  • Work in well-lit, pleasant, smoke-free office.
  • Must be able to sit for long periods of time.
  • Able to stoop, bend and move intermittently to do filing and move equipment and supplies necessary for job function.
  • Involves frequent repetitive movement associated with extended periods of keyboarding.
  • Frequently involves extended workdays and periodically involves irregular work hours.
  • Occasional travel and/or overnight work schedules.
  • Requires attention to detail and ability to concentrate on figures, paperwork, data, etc.
  • Frequent pressures related to meeting deadlines and fulfilling scheduling requirements.
  • Frequent distracting influences such as people, phone calls, noise and so forth.
  • Frequent simultaneous handling of multiple tasks and intermittent or cyclical work pressures.
  • Occasionally requires on-call availability to handle work problems, emergencies/crisis situations etc.
  • Occasional work at multiple sites or travel.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements. To successfully perform the job, individuals must be able to satisfactorily perform each essential duty. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

To apply for this job email your details to hr@kalfound.org